Frequently Asked Questions

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Return & Refund

Remacit is a brand of Remac Infotech LLC, a UAE-based company specializing in professionally refurbished laptops, desktops, tablets, and accessories. All products are tested, quality-certified, and come with warranty support.

Refurbished products are pre-owned items that have been inspected, cleaned, tested, and restored to full working condition by certified technicians. They may show minor cosmetic marks but perform like new.

Yes. All our devices are 100% genuine and original, sourced from verified suppliers and tested to meet manufacturer performance standards.

Yes. Every refurbished product sold by Remacit includes a limited hardware warranty. The warranty duration and coverage are clearly mentioned on the product page or invoice.

We accept major debit/credit cards, bank transfers, and secure online payments. All transactions are processed safely through trusted payment gateways

Delivery within the UAE typically takes 1 to 3 working days, depending on your location and product availability. You’ll receive a tracking number once your order is shipped.

Yes. You can request a return or exchange within 7 days if:

  • The product is defective, or
  • You received the wrong item. Please check our Return & Refund Policy for full details.

Currently, we deliver only within the United Arab Emirates. International shipping will be added soon.

Each product comes with a compatible approved charger and essential accessories as mentioned in the product listing. Some items may not include the original retail packaging.

Yes. All batteries are tested for health and performance. While battery backup may vary, we ensure every device has a good and reliable battery before sale.

You can reach our friendly support team at:

info@remacit.ae
We’re available Sunday to Friday, 9:00 AM – 6:00 PM (UAE time).

We are based in:
Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE.

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OUR Locations

Store Location: Sharjah Media City Free Zone, Sharjah, UAE
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Whatsapp +971 50 767 3439

Email: info@remacit.ae

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