Last Updated: 01/11/2025

Welcome to Remac Infotech LLC (“Remacit”, “we”, “our”, or “us”).
By visiting our website or purchasing any product from us, you agree to the following Terms and Conditions. Please read them carefully before using our website or placing an order.

1. General Information

This website is operated by Remac Infotech LLC, located at:

Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE.

By accessing or using our website, you agree to comply with these terms and all applicable laws and regulations in the UAE.

2. Products and Descriptions

We specialize in refurbished and pre-owned electronics, including laptops, desktops, tablets, and accessories.

• All refurbished products are professionally tested and quality checked before
  sale.
• Product images are for illustration only — actual items may have minor
  cosmetic differences.
• Specifications, features, and pricing may change without prior notice.

3. Orders and Payments

• All prices listed on our website are in AED (United Arab Emirates Dirhams).
• Orders are accepted only after payment confirmation.
• We reserve the right to cancel or refuse any order due to stock unavailability, payment issues, or incorrect information.
• Payments are processed securely through trusted third-party payment gateways.

4. Shipping and Delivery

• We offer nationwide delivery within the UAE through our approved courier partners.
• Delivery timelines may vary depending on your location and product availability.
• Once an item is shipped, tracking details will be provided via email or SMS.
• Remacit is not responsible for delays caused by courier services or unforeseen circumstances.

5. Warranty and Returns

• All refurbished products come with a limited warranty period, clearly stated on each product page or invoice.
• The warranty covers hardware defects under normal usage.
• It does not cover damage due to misuse, accidental drops, liquid damage, or unauthorized repairs.
• Returns or replacements are accepted only if:
  • • The item is defective upon arrival, or
    • The wrong item was delivered.
• Products must be returned in the same condition with original packaging and accessories.

To request a return or warranty claim, please contact us at info@remacit.ae within the specified period.

6. Refund Policy

• Approved refunds will be processed through the original payment method within 7–14 working days.
• Shipping fees are non-refundable, except when the return is due to our error.

7. Limitation of Liability

• Any indirect, incidental, or consequential damages.
• Loss of data, profit, or business arising from the use or inability to use our products or website.

All products are sold “as refurbished” and are covered only under the specified warranty terms.

8. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. We use your data solely for order processing, delivery, and communication purposes.

9. Intellectual Property

All website content, including images, logos, product descriptions, and text, are the property of Remac Infotech LLC and protected by copyright laws. You may not copy, reproduce, or use our materials without written permission.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of this website or related transactions shall be handled under the jurisdiction of the courts of Sharjah, UAE.

11. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

Remac Infotech LLC (Remacit)

Email: info@remacit.ae

Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE